Wellbeing Operations Manager (APAC), Trust & Safety
- Location
- Seoul, Korea, Republic of
- Salary range
- Not stated
- Workplace
- In office
- Level
- Manager
- Job family
- Wellbeing & Resilience
- Posted
- Recently
The T&S Network estimates this role to be M3, Manager. We don't yet know typical pay for this level in South Korea. Most of our pay data comes from US roles. If you work in Trust & Safety in South Korea, add your pay to help others. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.
Why this level
Estimated from the posting rather than stated by the employer: the posting states the level in its title · the title reads as M3 · asks for 3+ years.
The role, in T&S terms
Written by the T&S Network from TikTok's posting.
Wellbeing operations role for in-house Trust & Safety teams in APAC, sitting between the T&S business pillars and the Global Wellbeing team. It covers mental health and wellbeing programming at site level, tailored to local culture and business needs, for staff who work with potentially harmful content.
What you'd do
- Own wellbeing program initiatives, participation rates and site health reports for APAC T&S teams.
- Recommend evidence-based, site-specific wellbeing interventions drawn from feedback, site visits and data.
- Deliver psychoeducational training on mental health topics to leaders and frontline teams.
- Arrange and attend wellbeing sessions and business reviews with outsourced partners at site level.
- Evaluate the wellbeing strategy's effectiveness and adjust it as needed.
- Check wellbeing programming against country and regional legal standards and vendor statements of work.
What it asks for
- Post-graduate degree or equivalent in health psychology, behavioral science or a related health behavior field.
- Strong analytical skills to interpret data and make data-driven decisions.
- Experience consulting on complex topics in a business environment.
- Project management skills across multiple initiatives at once.
Worth knowing
- Supports staff who work with potentially harmful content.
- Involves work with outsourced partners and vendor clinicians.
Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on TikTok before you apply. If we got something wrong, report this listing.
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Still listed 14 hours ago
About TikTok
The employer
About TikTok
Social platforms · Media and streaming · Culver City, CA · 50,001 to 100,000 people · Founded 2016
Short-form video platform, run by ByteDance outside the US and by a joint venture of Oracle, Silver Lake and MGX inside it since 2026.
Moderation, reported
TikTok filed 37.7M moderation decisions with the European Commission for May 2026.
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