Supervisor, Child Safety Operations

Written by the T&S Network from SpaceXAI's posting.

Leads a team of analysts working child sexual exploitation and CSAM cases across X and Grok products, including AI-generated content, and owns the NCMEC reporting decisions made from that work. The role sits in the Safety team's Child Safety area, and the posting frames it as the highest-stakes part of that team.

• Child sexual abuse material
• Child safety and grooming

What you'd do

• Lead the Austin-based Child Safety analyst team, including senior analysts, across morning and night shifts and SLAs.
• Handle complex, urgent and high-profile escalations, including accounts and incidents from Grok and other SpaceXSI products.
• Own NCMEC report, suspension and bounce decisions, and decide when cases go to Legal.
• Align with Safety leaders, lawyers, engineers and policy staff on high-profile cases and the follow-up tasks they generate.
• Run the team's response to viral incidents and emerging abuse trends, including sweeps and fast escalation of patterns.
• Tune classifiers and Grok enforcement with program leads, watching for false positives and accounts repeatedly suspended and reinstated.
• Lead operational model evaluations, audits and labeling of CSE data used to improve Grok's detection.

What it asks for

• Proven expertise identifying, investigating and preventing CSAM and CSE, including grooming and risks in AI-generated content.
• Working knowledge of NCMEC reporting obligations and industry standards for protecting minors.
• Hands-on use of SQL, Python or LLMs to analyze operational data.
• Ability to apply safety policy with judgment against free expression.
• Active X and Grok user.
• Experience with red-teaming LLMs and jailbreaks (preferred)

Worth knowing

• Exposure to sensitive or graphic content, including violent threats, pornography and graphic images.
• Coverage across shifts as needed.

Terms in this role

CSAM.

Child sexual abuse material: images or video of the sexual abuse of children. Illegal to make, share or possess in nearly every country.

CSEA.

Child sexual exploitation and abuse. The wider harm area around CSAM, including grooming, sextortion and trafficking.

NCMEC.

The National Center for Missing & Exploited Children, a US nonprofit. It runs the CyberTipline, where US-based online services must report apparent child sexual abuse material they find.

Law enforcement response.

Handling requests for user data from police and courts, including emergency requests where someone's life may be at risk.

Red teaming.

Testing a system, often an AI model, by deliberately trying to make it fail or misbehave, so problems are found and fixed first.

Jailbreak.

A prompt written to get an AI model to ignore its safety rules.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on SpaceXAInorth_east before you apply. If we got something wrong, report this listing.