Operations Manager, Sensitive Verticals, Trust and Safety, Google Play

Google

Location
Kirkland, WA, USA
Salary range
USD $141,000 – $205,000 base
Workplace
In office
Level
Manager
Job family
T&S Operations
Posted
Recently

The T&S Network estimates this role to be M3, Manager. The typical base salary for that level in Scaled Ops & Moderation is $130k to $190k at an employer this size in Seattle. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as M3 · asks for 7+ years · posts $141k to $205k base at a company over 5,000 in Seattle.

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The role, in T&S terms

Written by the T&S Network from Google's posting.

Operations management for the Sensitive Verticals team within Google Play Trust and Safety, which works to make the Play and Android mobile experience safer for users and developers. The role leads enforcement operations and abuse detection work on Google Play, with the goal of reducing user harm and keeping developer trust consistent.

What you'd do

  • Lead complex multi-stakeholder projects to improve abuse detection systems and reduce user harm.
  • Get executives in T&S, Product, Engineering, Business Development and Legal working toward shared goals.
  • Apply core process knowledge to improve enforcement workflows and operational workstreams.
  • Grow policy and product knowledge to run and refine enforcement operations over time.
  • Explain intricate policy ideas to executives in a way that moves their decisions.

What it asks for

  • A bachelor's degree, or equivalent hands-on experience in place of one.
  • Seven years in analytics, T&S, policy, cybersecurity or a closely related field.
  • Master's or PhD in a relevant field (preferred).
  • Education in or experience with machine learning (preferred).
  • SQL, dashboard building, data collection and transformation, or scripting in a language such as Python (preferred).
  • Experience building scaled operations and documenting efficient workflows in a T&S environment (preferred).
  • Strong written and verbal communication and cross-functional influence (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Google before you apply. If we got something wrong, report this listing.

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About Google

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The employer

About Google

AI and model safety · Media and streaming · Infrastructure and developer tools · Mountain View, CA · More than 100,000 people · Founded 1998

Company profile

Search, advertising, Android, YouTube and Cloud, and the source of Perspective API and Jigsaw.

Moderation, reported

Google files its moderation decisions with the European Commission, separately for each service below. The newest we hold cover May 2026.

  • Google Shopping
  • YouTube
  • Google Maps
  • Google Play
  • Chrome Web Store

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