Google Messages Lead, Ecosystem, Trust and Safety

Written by the T&S Network from Google's posting.

Anti-abuse work for the RCS for Business messaging ecosystem, covering business-to-user and user-to-business traffic. The team's job is to stop malicious content such as phishing, malware and scams, and unwanted spam, protecting business partners and users. The role sits in a Trust and Safety team that builds anti-abuse protections across Google products.

• Fraud and scams
• Spam and platform abuse

What you'd do

• Identify business-to-user and user-to-business threats and design anti-abuse protections with cross-functional teams.
• Advise Product and Engineering on safer-by-design features and counter-abuse strategies.
• Analyze data and trends to find signals for scaled enforcement and lead AI/ML adoption projects.
• Design and run the review, enforcement, and appeals workflows, including reviewer guidelines and quality oversight.
• Build lean operational processes with automation first and support automated enforcement solutions.
• Monitor ecosystem metrics, investigate spam trend anomalies, and report insights on partner trends and executive escalations.

What it asks for

• A bachelor's degree or equivalent hands-on work experience.
• About a decade in data analytics, trust and safety, policy, messaging abuse, fraud or abuse investigations, risk management, or a close field.
• Three years of leading and growing teams.
• Three years of shipping product launches or running programs.
• Background in fraud probes, risk work, and threat analysis for messaging tools (preferred).
• Experience designing technical or product-based defenses against messaging abuse (preferred).
• Experience in large-scale data analysis and developing ML reputation models (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Googlenorth_east before you apply. If we got something wrong, report this listing.