Fraud Investigator, Risk Manager II, Fraud Investigations, Recovery & Enforcement (FIRE)
- Location
- Heredia, Heredia, CRI
- Salary range
- Not stated
- Workplace
- In office
- Level
- Manager
- Job family
- Investigations
- Posted
- 3 weeks ago
The T&S Network estimates this role to be M3, Manager. We don't yet know typical pay for this level in Costa Rica. Most of our pay data comes from US roles. If you work in Trust & Safety in Costa Rica, add your pay to help others. Key skills at this level: runs an investigation end to end, from signal to enforcement to writeup, builds and maintains the tradecraft others on the team follow, and works law enforcement and external referral pathways correctly.
Why this level
Estimated from the posting rather than stated by the employer: the title reads as M3 · asks for 5+ years.
The role, in T&S terms
Written by the T&S Network from Amazon's posting.
Investigates vendor and creator fraud across Amazon's digital businesses, within the Finance Operations Digital Fraud team, which detects and prevents fraud in invoices, payments and account activity in the procure-to-pay lifecycle. The team works to catch fraud as it enters the financial system, using graph clustering, machine learning risk scoring and automated application screening rules.
What you'd do
- Run end-to-end fraud investigations and deep dives, finding root causes and preserving evidence
- Document findings and recommendations for management and cross-functional stakeholders
- Partner with technical, legal, business and product teams on case resolution and fraud tooling
- Prototype detection logic in SQL, Python or AI-assisted tools and validate it before production
- Track rule true and false positive rates and feed investigator labels into model tuning
- Build and maintain dashboards and reports on loss avoidance, rejection rates and detection volumes
- Help write SOPs and propose process changes that improve efficiency and detection accuracy
What it asks for
- Bachelor's degree or equivalent experience
- 5+ years managing complex investigations end to end in legal, governance, audit, risk or loss prevention
- Experience with BI tools such as QuickSight, Tableau or Power BI
- Advanced Microsoft Office skills and SQL
- 3+ years defining program requirements and using data and metrics to drive improvements (preferred)
- Knowledge of machine learning concepts applied to problem-solving (preferred)
- Prototyping experience turning investigative findings into testable fraud or anomaly rules, in SQL, Python or AI tools (preferred)
Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Amazon before you apply. If we got something wrong, report this listing.
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Still listed 14 hours ago
About Amazon

The employer
About Amazon
Marketplaces and commerce · Media and streaming · Seattle, WA · More than 100,000 people · Founded 1994
Online retail marketplace, cloud provider and device maker, with millions of third-party sellers.
Moderation, reported
Amazon filed 28.2M moderation decisions with the European Commission for May 2026.
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