Appeals and Redress Tools and Services
4 entries
Appeals Centre EuropeCertified out-of-court body deciding platform moderation disputes in the EU.Appeals and redress · Free to qualifying organizations
ModSquad Trust and SafetyDistributed moderators handling content, community, fraud, appeals and AI safety work, billed hourly.Moderation outsourcing · Service
Pelidum Trust & SafetyTrust & Safety advisory: policy, operations, risk, DSA and OSA compliance, and fractional T&S leadership.Policy management · Service
Sutherland Trust and SafetyContent moderation, fraud prevention and data labeling for platforms, marketplaces and games.Moderation outsourcing · Service
What to ask before you sign
- Who will actually do the work, and what have they done like it before?
- What do we have in hand at the end of the first engagement?
- Do you work for our competitors, or for the regulator, and how do you handle that?
- Who owns what you produce, and what happens to our data when you're done?
- What do you need from our team, and how much of their time?
- Who else my size have you done this for, and can I speak to one of them without you present?
Rules that push teams here
Not legal advice
- The Digital Services ActRisk assessment, transparency reporting, and a working appeals route.
- The Online Safety ActDuties that scale with your size and your users' age.
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