Enforcement Operations Lead, Cloud Partners

Written by the T&S Network from Anthropic's posting.

Owns how Anthropic detects, reviews, and acts on misuse of Claude sold through cloud partners Amazon Bedrock, Google Cloud's Agent Platform, and Microsoft Foundry, where the partner controls the customer relationship and often the data path. Sits in Safeguards, which enforces usage policies and protects users, and builds the operating model and partner agreements that keep enforcement consistent across clouds.

What you'd do

• Run enforcement on partner surfaces end to end, covering detection, review, action, customer notice, and appeals.
• Define how enforcement actions get requested, executed, and confirmed when a partner controls the account.
• Set response targets for review, escalation, and action, then measure performance against them regularly.
• Write and maintain SOPs and escalation guides so enforcement workflows match across each cloud.
• Set up red-teaming and quality processes and turn shared enforcement metrics into daily practice.
• Build joint investigations with partner threat intel teams, covering case referrals, indicator sharing, and urgent pages for severe incidents.

What it asks for

• Past work managing outside partners or vendors without control over their systems or priorities.
• Experience standing up enforcement programs from scratch, including response targets, escalation paths, and quality measurement.
• Strong record of keeping thorough documentation and SOPs in fast-moving settings.
• Clear written and spoken communication with technical staff and partner executives.
• Direct T&S, abuse, or security operations work at AWS, GCP, or Azure, or at a company selling through their marketplaces (preferred).

Worth knowing

• May be exposed to explicit content of a sexual, violent, or psychologically disturbing nature.

Terms in this role

Red teaming.

Testing a system, often an AI model, by deliberately trying to make it fail or misbehave, so problems are found and fixed first.

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