Consumer Device Safety & Risk Operations Specialist, User Safety & Risk Operations

Written by the T&S Network from OpenAI's posting.

Builds the safety and risk operating model for a new category of OpenAI consumer hardware, covering product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues. The User Safety & Risk Operations team sits here to turn ambiguous, fast-moving risks into workflows, controls, and launch-ready operations.

What you'd do

• Sets the classification scheme for device safety events, including how severe each one is, who decides, when to escalate, and when to close.
• Drafts step-by-step runbooks for product-safety incidents, consumer advisories, fixes to the product, and other high-stakes events.
• Shapes handling for regulated and privacy-sensitive cases, covering restricted access, evidence standards, and audit trails.
• Converts safety and operations needs into specs for case tools, data permissions, monitoring, logs, and automation.
• Runs launch prep, tabletop drills, training, quality checks, and post-launch monitoring, then passes workflows to lasting owners.

Worth knowing

• Exposure to sensitive or concerning material is noted in the posting.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on OpenAInorth_east before you apply. If we got something wrong, report this listing.