Trust and Safety Technical Program Manager

Apple

Location
Cupertino
Salary range
USD $175,500 – $311,700 base
Workplace
In office
Level
Individual contributor
Job family
T&S Operations
Posted
15 months ago

The T&S Network estimates this role to be P3, Senior. The typical base salary for that level in Scaled Ops & Moderation is $170k to $230k at an employer this size in the San Francisco Bay Area. Key skills at this level: forecasts volume and staffs against it with real error bars, owns service levels and can explain a miss without blaming the queue, and governs a vendor relationship on quality, not only on cost per action.

Learn more about this and similar levels
Why this level

Estimated from the posting rather than stated by the employer: the title reads as P2 · asks for 5+ years · posts $176k to $312k base at a company over 5,000 in the San Francisco Bay Area.

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The role, in T&S terms

Written by the T&S Network from Apple's posting.

Technical program management for Apple's Trust and Safety team, which protects Apple services through threat modeling, data-driven policy and machine learning. The role focuses on fraud and abuse on digital platforms, including account takeovers and spam, and on getting fraud-fighting solutions built and deployed to production.

What you'd do

  • Document requirements, scope work, and build plans and schedules for fraud-fighting software projects.
  • Drive projects from design through implementation and shipping, on time and with high quality.
  • Make critical trade-offs and decisions to keep cross-functional programs on track.
  • Resolve discrepancies, troubleshoot issues, and unblock teams working on fraud and abuse solutions.
  • Coordinate with Legal, privacy and security staff on designing and building solutions.
  • Help define product vision and strategy, and connect with teams from individual contributors to executives.

What it asks for

  • Five-plus years managing programs for consumer-facing products.
  • Background designing and running large-scale, distributed systems that must stay available.
  • Working knowledge of big data and machine learning systems and their tooling.
  • Track record running complex cross-functional software projects (preferred).
  • International product development experience (preferred).
  • Hands-on work building and shipping client software, web and internet services (preferred).
  • Bachelor's degree or equivalent; Master's or MBA a plus (preferred).

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Apple before you apply. If we got something wrong, report this listing.

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Still listed 14 hours ago

About Apple

The employer

About Apple

Media and streaming · Marketplaces and commerce · Cupertino, CA · More than 100,000 people · Founded 1976

Company profile

Consumer hardware and software company, running the App Store, iMessage and iCloud.

Moderation, reported

Apple files its moderation decisions with the European Commission, separately for each service below. The newest we hold cover May 2026.

  • App Store
  • Apple Books (ebooks)
  • Apple Podcasts Subscriptions

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