Senior Product Manager, Trust & Safety

Written by the T&S Network from Lyft's posting.

Product management for Lyft's Trust and Safety platform, shaping the safety products that serve drivers and riders as the company expands globally and adds a hybrid platform with autonomous vehicles. The role sits in a cross-functional T&S product team and partners with the Growth organization on how Lyft supports its partnerships.

What you'd do

• Set the vision and multi-year roadmap for the safety platform across global expansion and partner needs
• Work alongside engineering, data science, ML, design, and research to ship safety features tailored to each partner on a common core system
• Work with Policy and Support so drivers and riders get a consistent experience when they run into issues
• Act as the Trust and Safety subject matter expert across ongoing and new partnerships, making sure requirements are captured
• Define success metrics and use data to set priorities across multiple stakeholder projects
• Lead a team of engineers, setting goals, strategy, and long-term roadmaps

What it asks for

• 5+ years of product management experience, including Trust and Safety roles
• Deep technical knowledge and experience delivering platform solutions that speed up third-party integrations
• Experience leading engineering teams and setting goals and long-term roadmaps
• Able to thrive where things move quickly and the path is unclear, helping define the answer as well as carry it out
• Track record of working with internal and external partners across cultures and working styles
• Strong written and verbal communication for teams, partners, and executives
• Engineering or Computer Science degree (preferred)

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