Fraud Analyst (Revenue Protection) - 12-Month Fixed-Term

Written by the T&S Network from Spotify's posting.

Fraud analysis inside Spotify's Revenue Protection Operations team, covering payment fraud, chargebacks and disputes, creator onboarding, and platform misuse that causes revenue leakage and partner trust loss. The role works on fraud prevention strategy for the platform, balancing user growth, revenue protection, and platform safety.

• Fraud and scams

What you'd do

• Review suspicious activity flagged by fraud systems and take mitigating and preventative action.
• Test and adopt AI and automated tooling to improve fraud detection and operational productivity.
• Work with Product, Engineering, and external vendors on requirements and testing for fraud tooling and system changes.
• Proactively hunt for new fraud and misuse trends and present data-informed findings and retrospectives.
• Triage daily fraud escalations, then convert what you learn into risk controls alongside Data Science, Engineering, and Product.
• Help leadership refine internal rules, automate workflows, manage evidence, and keep operating guides current.

What it asks for

• 2+ years in a fraud analyst or revenue protection role (preferred: e-commerce, merchant fraud, or creator and marketplace platforms)
• Familiarity with fraud prevention techniques, dispute and chargeback management, and financial crime risks
• Direct experience with machine learning and rule-based fraud tools such as Ravelin, Sift, Signifyd, or Accertify
• Strong data analysis in SQL
• Knowledge of Google BigQuery (preferred)
• Experience with dashboard tools such as Looker or Tableau

Worth knowing

• 12-month fixed-term contract

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