Moderator | Onsite Data Collection

Written by the T&S Network from Toloka's posting.

Onsite moderation for AI training data collection, where moderators guide participants through in-person sessions run on iOS devices and a laptop terminal. The posting describes this as a data collection role for Toloka's GenAI work rather than a content or abuse moderation role, and it sits in a team that runs scheduled participant sessions in NYC.

What you'd do

• Welcome participants, confirm check-ins, and explain session instructions in English.
• Set up iOS devices for each session, including switching language and region settings.
• Troubleshoot basic device issues during sessions.
• Run provided scripts from a terminal by following a step-by-step guide.
• Confirm each session completed successfully and keep participants on task and on schedule.

What it asks for

• Fluent English with clear, professional communication.
• Customer service, hospitality, front-desk, or other participant-facing experience.
• Comfort navigating iPhones or iPads, including settings, apps, and basic troubleshooting.
• Can open a terminal and execute commands or scripts from written steps; training covers it, no coding background needed.
• Strong attention to detail and reliability with scheduled sessions.
• Familiarity with macOS (preferred)
• Background in user research, usability testing, data gathering, or consumer studies (preferred)

Worth knowing

• Weekend availability required with rotating shifts, six-day site operation.
• Temporary self-employed contractor engagement via Ontop, month-to-month.

Our best summary of the posting, and it can be wrong. The employer's posting is what counts: read it in full on Tolokanorth_east before you apply. If we got something wrong, report this listing.