Pindrop
Voice fraud and synthetic speech detection for call centers and voice channels.
About Pindrop
Pindrop is a cybersecurity company that delivers continuous identity verification and deepfake detection across voice, video and digital communications in real time. Pindrop was founded in 2011 by Dr. Vijay Balasubramaniyan. The company describes its platform as built for enterprises.
Pindrop Pulse for Contact Centers is designed for your critical channels including the contact center, virtual meetings, IVR and helpdesk. Pindrop integrates with CCaaS platforms and collaboration tools, including Zoom, Microsoft Teams, and Webex.
Drafted from pindrop.com · not yet confirmed by Pindrop
How it works
Pindrop analyzes phone audio to detect fraud: it fingerprints the call path (carrier, device, spoofing), profiles the caller's voice, and now scores speech for synthetic or cloned voices in real time. Call centers use it to flag account takeover attempts before an agent resets a password, and it's expanding into deepfake detection for any voice channel.
It's an enterprise product for banks, insurers and large contact centers.
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