T&S Levels

T&S Levels is one set of career levels for Trust & Safety work, from agent to executive. Each level has a one-line test of the scope it owns, example job titles, eight skills, a pay range, and the ways up: what changes at the next level, what to show, and the usual trap.

Pay ranges describe a US in-house role at a mid-sized company and adjust for employer type, region, US city and company size. Titles vary by company, so a level is decided by scope rather than title, pay or years.