NICE
Customer engagement and financial crime software group, and the owner of NICE Actimize.
Also trades as NICE Actimize, Actimize
About NICE
NICE is a software company that helps organizations automate customer service. Its CXone platform is a cloud native platform with a unified suite of customer experience apps. Its products include Workforce Management, Interaction Analytics and Quality Management. It also offers Interactive Voice Response, Omnichannel Routing and Knowledge Management.
NICE has more than 10,000 employees. It operates in over 150 countries. It states 30+ years of experience in the customer service and contact center space. It reports powering more than 25 billion interactions a year.
NICE Cognigy is part of NICE, and Philipp Heltewig is its General Manager and the Chief AI Officer at NICE.
Drafted from nice.com · not yet confirmed by NICE
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